Innovating science
for over 130 years

Privacy Policy

Thank you for visiting the official website of Yamato Scientific America Inc. (YSA). This privacy policy tells you about the information we collect online and how we use it. The terms in this online privacy policy apply unless different terms are specified in a form or contract provided to you by YSA.

Normal Website Usage:

Our website is designed to provide you with the latest information about our products and services. Many pages can be accessed without providing information that identifies you personally, such as your name, e-mail or postal address, or telephone number. We collect such information from our website only if you choose to provide it by entering it on one of our web pages.

When you visit our site, we typically collect information such as your internet service provider (ISP), the website that referred you to us, the pages you request, and the date and time of your visits. We use this information to generate statistics about our website activity. This allows us to improve our site continually and make it responsive to our visitors’ needs and interests. We occasionally provide statistics about our website traffic patterns and related site information to partners for general marketing research purposes, but these statistics do not identify you personally.


Some of our web pages may use “cookie” technology to measure activity at our website and to customize information to your personal interests. A cookie is an element of data that a website can send to your browser to store on your hard drive. The use of cookies is an industry standard and you will find them at most major websites.

Our website uses cookies to collect information about your visits, including the pages you view, the time of your visits, your registration information (if you register online), and a range of other navigational information.

Cookies allow us to tailor our site to your individual preferences and permit you to navigate certain parts of our site without having to re-enter information you provided on a previous visit. If you prefer not to take advantage of these conveniences, most browsers allow you to decline cookies. You are free to decline our cookies, but if you do, you will not be able to take advantage of these conveniences.

Collection and Use of Personally Identifiable Information:

In some instances, YSA may request or collect information online that identifies you personally, such as your name, e-mail or postal address, or telephone number. YSA also may request or collect information about your preferences, interests, hobbies, and the like. This may occur in a variety of circumstances, including when you register online, communicate with us by e-mail, respond to surveys, or enroll in contests. Again, you are not required to provide this information, but if you choose not to, some portions of our website may not be accessible to you.

We use the information we collect online to provide you with the services you request, and for a variety of general marketing and planning purposes. For example, we may use information that identifies you personally to communicate with you by e-mail, postal mail or telephone about special offers, promotions, products, or services, or to follow up on products or services we have already provided. YSA currently does not rent or sell this information to other companies. However, we may allow our partners to have limited access to databases containing this information to permit them to create and administer marketing programs and promotions for YSA. If you do not want us or our partners to contact you about products, services or special promotions, we make it easy for you to let us know. See the “Opting Out” section below.

You should be aware that we reserve the right to disclose your personal information if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or to protect the rights, property or safety of YSA, our employees, customers, or the public.

Opting Out:

If you do not want to receive promotional material from YSA or our partners via e-mail, please let us know by writing or emailing us at:

Yamato Scientific America Inc.
Customer Service
925 Walsh Ave. Santa Clara, CA 95050
Email: Customer service

Please note that any submissions to the unsubscribe page will only limit our contacting you over the internet. If you submitted information to YSA other than by providing it on our website (post card submissions, warranty registration etc.), that information may still be used to contact you from time to time about marketing promotions. If you would like to opt out of other marketing efforts by YSA or our partners, please write or email to us at Yamato Scientific America Inc. at 925 Walsh Ave. Santa Clara, CA 95050.

If you let us know that you do not want to receive promotional information, we will take steps to honor your wishes within a reasonable time after receiving your request.

Storage and Security:

The information you provide on this website is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by YSA or our agents. The information is stored in a manner appropriate to the nature of the data and is used for the purposes described in this online privacy policy.

YSA does not intend to collect personal information from children. If you are 18 years old or younger, you should not provide information on this website and should ask a parent or legal guardian to do so for you.

Public Web Pages:

A number of our web pages are available to the public. YSA is not responsible for the uses that may be made by the public of any information you submit to YSA for posting on publicly accessible web pages.

Links to Other Websites:

YSA has made an effort to include links to sites that may be of interest to you and are in good taste. Please bear in mind that a link to or from our website does not imply endorsement of that site. We do not control the sites to which we link and assume no responsibility for their content or their privacy policies.

Questions or Concerns:

If you have any questions or concerns about this online privacy policy, or believe YSA has not adhered to it, please let us know by writing or emailing us at:

Yamato Scientific America Inc.
Customer Service
925 Walsh Ave. Santa Clara, CA 95050
Email: Customer service

Changes to this Policy:

By using this site, you agree to the terms and conditions of our online privacy policy.  Please do not use this site if you do not agree to them. We reserve the right to change this policy at any time, but will post changes on our website if we do.